The design comes from customer and we do manufacture artwork to ensure the feasibility, after the approval of the manufacture artwork, the next step is mold engraving, and then die cast, after die cast you can see the medal come out from the mold, that is magical.
But we still need to clean the spur and polish the medal to ensure it is not rough.
It's time to plate, we have various platings such as shiny brass, shiny silver, shiny copper, antique brass, antique silver and also matt plating. After plating, need to do enamels one by one and even by each color, that is careful work. After enameling, you can see your perfect finished medals.
Now we are ready to have ribbon to attach to the medals, the ribbon design also comes from customer, we can do the woven printing ribbon but also sublimation ribbon. It is exciting to see the medal which you can wear. But don't forget the last process that is packaging.
We always pack medal in poly bag individually if no special requests. Ok we are now ready to ship the medals to you.
Custom design or logo -Manufacture artwork - Mold engraving - Die casting – Polishing – Plating - Enamelling or Imitation hard enamel - Attach ribbon – Packaging - Shipping.
〓 Step 1
Design and send an artwork proof to you back.
〓 Step 2
Once we receiving your confirmation of the artwork proof, we will proceed to the mould tooling.
〓 Step 3
We use the mould to create semi-finished products and then they will go to polishing / plating /attachment fixing / colour injection / inspection / packing.
Yes. We usually provide existing samples for free. But a little sample charge for custom designs.
Sample charge is refundable when order is up to a certain quantity.
Sample shipping will be paid by client or use their own express account.
For existing samples, it takes about 1-2 days.
If custom your own designs, it takes about 3-5 days.
It takes about 7-30 days depends on quantity.
Small orders sent by express such as DHL, FedEx, TNT, UPS, EMS, etc.
Large orders sent via sea or air.
AI. / CDR. / PDF. Is the best.. All need in editable vector diagram format.
If you don't have it, please send high definition jpg. file.
We mix colors based on Pantone C chart and U chart.
Give us the pantone number, we’ll mix as it.
If not strictly requested, we can offer normal colors, such as Black, White, Red, Blue, Yellow, Orane, Pink, Purple etc.
We accept, Western Union, T/T, PayPal.
Please send us your logo/design, with Quantity, requirements. We can check price to you and coordinate next steps.
Q1: I am a novice foreign trade, how to finish an order?
A1: First of all, you can contact us by email (ADMIN[AT]KRELL-GIFTS.CN). our professional staff
will give you answer any questions, or, you can direct online order according to their own requirements.
Q2: What's the order process?
A2: Submit design(you) > submit quotation(me) > confirm to order and pay mould cost (you) > Create artwork (me)
> Approval (you) > full payment or a half payment(you) > Production + Shipping after full payment (me)
Q3: Can I get a product sample?
A3: Yes, of course. We will make sample after you paid mould cost. And we will take picture for your check.
If you need physical sample, we will send you by freight collect.
Q4: I'd like to know the specific delivery process.
A4: We will provide you tracking number at the time of shipping. It could be following on internet.
Q5: Can you make glitter, glow, epoxy items?
A5: Yes, we can.
Q6: I need some very urgent, how fast you can produce it?
A6: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule
and get a fastest production time for you.
Q7: I received, but it’s wrong, how could I do?
A7-1: If you provide wrong info and cofirmed wrong artwork or production plan, then sorry you will afford
to re-make them.
A7-2: If we made products wrong with our artwork or production plan, we'll re- make for you freely.
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